User testing
We will test your website for accessibility and usability to discover where the problems lie. We give our panel of disabled testers a set of business-critical tasks to achieve on your site (such as buying an item or requesting more information). Our team of experts monitors and records their progress. From this, we write a report of our findings, together with our recommendations detailing the changes you need to introduce.
We believe that written guidelines for technical compliance are only half the story. It's only by testing with a wide range of users that you can uncover the real and practical barriers to using your site.
The report of our findings will summarise:
- Testers' success rates on key tasks
- Satisfaction ratings with your site
- Detailed descriptions of testers' behaviour and problems
- Actual user comments and video clips
- Recommendations detailing the changes you need to make